Dyson DC25 Ball All-Floors Upright Vacuum Cleaner Top Quality

I got everything I wanted in a vacuum: user-friendly, light, a killer carpet cleaner, and easy to maintain. I found that with my Dyson DC 25.

How picky am I: Very. I am quick to complain about any little fault I find in a product.

Our house: My husband and I live in a three-level condo. All the rooms are carpeted, minus the kitchen, bathrooms, and dining room.

Time owned: We bought it in November 2008.

Putting together: Super easy. I'm one who really needs easy directions and this was a snap to put together.

First use: The first time we used this vacuum, we picked up five canisters full of dog hair from the previous owners' dog.

Weekly/biweekly use: We vacuum once a week, sometimes twice a week, and the vacuum picks up dust, dirt, and whatever is on the floor. The canister usually fills up about two thirds, maybe a little more. It's so easy to dump the junk directly into the garbage can.

Use on stairs: Fantastic. We have 13 stairs and the tube reaches all the way up. The tube and attachments pick up everything.

Weight: It's easy to carry up stairs and push around.

Ball: Awesome.

Cord: I don't mind that it doesn't have a self-retracting cord; I think that would have made the device heavier. It's really easy to unplug and move from room-to-room. Wrapping the cord around the back is not hard at all. Sometimes the cord gets in the way when I'm vacuuming, but it's really easily to hold or move.

Maintenance: It is so easy to take out the two filters and clean them and put them back.

Customer service: Amazing. There is a seam in the back of the canister that I mistook for a crack. So I called customer service. They lady I talked with was so nice. I told her what my problem was; she didn't ask any questions and sent a new one immediately, free of charge. It turned out that the new canister had the exact same seam, so I took a closer look and I realized that I had been mistaken. The "crack" was actually a seam. There was nothing wrong with the first canister at all. So I have the second canister just in case anything does happen.

Cost: Pricey, but worth every single penny. I love this vacuum. I wish my parents could have had one when I was growing up. Just having a bag-less vacuum saves so much energy that can be spent on replacing a bag. And this is a bag-less vacuum that is light, easy to use, and works.

How do I feel about vacuuming: I used to hate everything about it. In the past I used vacuums that were too heavy, didn't do the job completely, required a lot of maintenance, and were too complicated. It was so frustrating getting so little reward for so much effort. Now it is such an easy to thing to do. It doesn't take up a lot of time, and it's actually fun (!) because I can see all the dirt I've picked up at the end after so little effort.Get more detail about Dyson DC25 Ball All-Floors Upright Vacuum Cleaner.